Replacement:
- In case of replacement customer will send the shoes back to the warehouse and pay the delivery charges.
- Customer cannot ask for refund if it is sent for replacement .
- If the product is replaced once and customer still ask for another size change company can reject it if the product is not available in stock, and a refund cannot be issued.
- If the product replaced with another article with a lesser price. Only a coupon will be issued that can be used for future purchase and no refund for that amount.
Refund:
- If a product received damaged it will be refunded along with the delivery charges paid by customer.
- If a customer did not like a product and wants to return it, customer pay delivery charges (Rs…) along with Rs 400 handling charges (Packing cost, Material cost, Labour)
- Product cannot be refunded if not claimed within 5 working days after delivery.
- Refund will only be done until after the product is received at the warehouse and inspected by the management.